Welcome to Wall Moi Store’s Shipping and Returns page, where we aim to provide you with clear and comprehensive information about the delivery of your exquisite wall art pieces and our hassle-free return process. We understand that the shopping experience should be as convenient as possible, and we’re here to make that happen.

DELIVERY TIME:

At Wall Moi Store, we take pride in ensuring timely delivery of your orders. Our delivery process consists of two key phases:

1. Processing Time: Before your wall art begins its journey to your doorstep, we require 2-3 days for processing. During this time, we meticulously prepare your order, ensuring that it meets our quality standards and is ready for shipment.
2. Shipping Time: After the processing period, your order will be shipped to you based on your location, and here’s a breakdown of our estimated delivery times:

• European Union (EU): Your art pieces will be with you in 4-10 working days.
• Worldwide: For international art enthusiasts, delivery typically takes 8-16 business days.

Please note that these are approximate delivery times. While we do our best to get your wall art to you as quickly as possible, factors like customs processing and shipping carrier capabilities may influence the actual delivery duration.

SHIPPING COSTS:

Wall Moi Store operation allows us to offer you a wide variety of stunning wall art from talented artists and creators around the world. To ensure transparency, we’d like to provide you with information on our shipping costs.

Shipping costs may vary depending on factors such as your location, the size and weight of the artwork, and any promotions or discounts we may be offering. To determine the exact shipping cost for your order, simply add your desired wall art pieces to your cart, proceed to checkout, and our system will calculate the shipping cost based on your specific order and delivery location.

We understand that shipping costs are an important consideration for our valued customers, and we work diligently to optimize our shipping process to offer you competitive rates.

RETURNS:

While we’re confident that you’ll adore your new wall art, we understand that circumstances can sometimes lead to the need for returns. Our goal is to make the return process as straightforward as possible.

If for any reason you’re not completely satisfied with your purchase, please contact our customer support team within 30 days of receiving your order. They will guide you through the return process and provide you with the necessary instructions for returning the item.

Please ensure that the wall art is in its original condition, including any packaging, to facilitate a smooth return. Once we receive and inspect the returned item, we will initiate the refund process.

At Wall Moi Store, your satisfaction is our top priority, and we’re committed to delivering exceptional customer service throughout your shopping experience.

Thank you for choosing Wall Moi Store for your decorating needs. We look forward to adding a touch of beauty and creativity to your living spaces. If you have any further questions or concerns about shipping and returns, please don’t hesitate to contact us; our dedicated team is here to assist you.